Don’t have the expertise or time to run your own dedicated server? 

We understand that everyone has different skill levels when it comes to managing servers, which is why we can offer fully managed servers to those who find managing a server a little daunting. On the other hand we are more than happy for customers to have sole root access and we only look after network and power.

If you currently host with us you can choose from Standard or Enhanced Management. If you host elsewhere but find your hosting support not up to scratch or find your current host won’t/can’t help with Magento let us take the strain with Cloud co-pilot or Dedicated co-pilot.
Standard

Free

Per month

Enhanced

£65

Per month

Cloud Co-Pilot

£85

Per month

Dedicated Co-Pilot

£99

Per month

Simple Servers Hardware
Third Party Hardware
SLA 100% uptime 100% uptime N/A N/A
Magento Support
24/7/365 Emergency Support
OS Security Updates
Third Party Server Software Install
Advanced Server Monitoring
Site Monitoring
Firewall Management
3 Hour Hardware Replacement N/A N/A
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Standard Management

Standard managed server

Expert users needing root access giving total freedom, with basic support from us

Reporting and error notifications

You are completely responsible for monitoring your servers OS health.

We are responsible for

Server hardware
Network availability
Power availability
OS Security Updates
Core Magento support

You are responsible for third party server software install

If you are not an experienced sysadmin then we strongly suggest you take enhanced management

You are responsible for monitoring your stores health

If you require round the clock store monitoring then we strongly suggest you take enhanced management

You are responsible for firewall management

You will be responsible for managing firewall rules, blocks and un blocks

Enhanced Management

Enhanced managed server

A complete solution, taking away the worry

OS and software responsibility

We are responsible for the server software and security
Installing all software and applications
Applying critical OS and application updates
Configuring email and hosting settings
Server security
All server software and OS issues

We are responsible for

Server hardware
Network availability
Power availability
Pro-active service monitoring
Installing software and applications that require root access and compatible with the OS and Cpanel
Applying critical security, OS and application updates
General server management
Server optimisation
Server security
Core Magento support

Simple Secured management

All the benefits of a dedicated server without the responsibilities
No server administrator experience required
Easy to use CPanel and WHM
We help via online tickets
More about Simple Secured Management

 

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