Simple Servers are the UK’s leading Magento focused Dedicated, Cloud and Shared hosting company. Our clients include household names who rely on our team and world-class infrastructure for their online storefront.
Since 2008, Simple has provided optimised managed web-hosting, including some of the first private cloud SSD systems in the UK, supported by a hand-picked team of experts. We specialise in fast highly available hosting and are Magento experts.
We believe that happy people make great companies, we recruit passionate and creative individuals to drive our business forward. You will be able to enjoy a fun,friendly working environment and a fantastic opportunity to grow with us.
1st Line Technical Support – Simple Servers
Salary: 20k – 35k Depending on skills and experience
Contract: Permanent
Description: Responsible for problem solving customer issues using the online ticketing system. This is mostly online help desk based but a small amount of customers via telephone may be required.
Your day to day responsibilities will include:
Responsible for helping customers to get their website online and to get the most from their site.
Responsible for problem solving server, side programming and email issues.
Identifying system problems, bugs and solving these issues.
From time to time you will be responsible to take the over flow of sales calls from the sales department.
Centos/CPanel experience helps.
Good grades at school and college. A Degree helps.
An interest in computers and internet technology.
A problem solving mindset and terrific enthusiasm.
Calm and patient nature.
Desire to learn and move up in the world!
An understanding of PHP, Apache, NGINX or Litespeed, SSH, Centos and Mysql.
Magento knowledge an advantage.
Passionate and professional team who offer support and training for all team members.
Young, market leading company with very ambitious growth plans for the future.
9-5 working hours at fantastic rural offices.
No dress code – wear what makes you comfortable!
Free premium coffee, Playstation, Wii and olympic weights, if your feeling strong!
Table tennis
We offer a state of the art working environment based in Sambourne, rural Worcestershire.
A techie passionate for technology and knowledge of the hosting industry.
A team player who goes the extra mile without being asked!
Fun to work with and doesn’t take themselves too seriously!
Ambition and a drive to be part of a great business with genuine prospects.
You get the benefits of working for a established company but with the benefits and potential usually associated with a startup.
A genuine opportunity to grow with a rapidly growing, hungry business that rewards motivated and skilled team members.
Due to the rural location own transport is required.
**Strictly No Agencies**
To apply send an email to: jobs at simpleservers.co.uk
Simple Servers are the UK’s leading Magento focused Dedicated, Cloud and Shared hosting company. Our clients include household names who rely on our team and world-class infrastructure for their online storefront.
Since 2008, Simple has provided optimised managed web-hosting, including some of the first private cloud SSD systems in the UK, supported by a hand-picked team of experts. We specialise is fast highly available hosting and are Magento experts.
We’re looking for someone eager to be part of our growing team and who has the drive and determination to prospect and cultivate new Channel partners.
We believe that happy people make great companies, we recruit passionate and creative individuals to drive our business forward. You will be able to enjoy a fun,friendly working environment and a fantastic opportunity to grow with us.
Your day to day responsibilities will include developing new business opportunities within an existing client database and you will also target new business opportunities from digital agencies, e-commerce systems integrators, IT consultants and web developers.
You will answer inbound traffic including calls, emails/tickets and online chats. Working towards pre-determined targets and managing your own portfolio, you will ensure that customers receive a thorough and professional service, utilising your strong technical knowledge of the hosting industry and exceptional customer service skills.
Successful Channel Account Executives can expect to earn around £30k in year 1, however there is NO commission cap and therefore completely down to your drive and determination. We offer a state of the art working environment based centrally in Sambourne, rural Worcestershire.
This is a new position and can be moulded around your drive and determination.
The opportunity to earn UNCAPPED OTE with realistic and achievable targets.
Passionate and professional team who offer support and training for all team members.
Young, market leading company with very ambitious growth plans for the future.
9-5 working hours at fantastic rural offices.
No dress code – wear what makes you comfortable!
Free premium coffee, Playstation, Wii and olympic weights, if your feeling strong!
Experience of an internet hosting sales role, either face to face or over the phone
A bit of a techie, you’ll know our products and services in order to educate partners on how we can help them be successful.
Exceptional customer service skills and ideally experience of an account management role.
A passion for technology and knowledge of the hosting industry.
A team player who goes the extra mile without being asked!
Fun to work with and doesn’t take themselves too seriously!
Ambition and a drive to be part of a great business with genuine prospects.
You get the benefits of working for a established company but with the benefits and potential usually associated with a startup. A genuine opportunity to grow with a rapidly growing, hungry business that rewards motivated and skilled team members.
Due to the rural location own transport is required.
**Strictly No Agencies**
To apply send an email to: jobs at simpleservers.co.uk