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CPU Analysis

Choosing the right server is the most important part of running an eCommerce store. And the two key factors to bear in mind when choosing your server is concurrency and page load time. Concurrency is all about the number of website...

DNS Manager Tool

Only available to Cloud and Dedicated customers this handy tool allows for full control of your DNS. Once logged in to your Simple Servers account follow: Login to your client area > Support > Manage DNS > Add Zone (enter your...

How to add extra bandwidth

How to add extra bandwidth to your shared accountWe have changed the way bandwidth is added to shared accounts, this will make bandwidth upgrades and downgrades instant.All you need to do is from  your client area :-1. Select the account...

How To Cancel A Service

To submit a cancellation request please follow the below in your Simple Servers account:Services > My Services > View Details > Management Actions > Cancellation Request

How To Unblock My IP From A Firewall

Occasionally you may find your website cannot be viewed nor can you log in to your cPanel account. 9 times out of 10 this won't be a server issue. Your IP address must have got blocked on the server firewall for any reason. When the...

How to view your SimpleServers quotes and accept it

Once you discuss your requirements with our sales team representatives, they'll be sending you a quote to review and accept. Here is how you can do it.Login to your Simple Servers client area at -...

Setting up CloudFlare under your account during sign up

You might have already read on our blog here on the benefits of having CloudFlare activated on your account. WHMCS (our billing software) now allows to opt for CloudFlare, during your sign up process itself. When the account is...

Upgrade/Downgrade Account

Simple Servers allows the freedom to move up and down our packages from your client area. This will allow you to add or decrease resources so you never have to pay for items you do not need. Pro rata invoices will be raised to suit. To...